Shipping policy
LipSips Shipping Policy
Effective Date: January 1, 2022
Thank you for shopping at LipSips. We are dedicated to providing a smooth and timely delivery experience for our customers. Below are the details of our shipping policy:
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Standard Shipping:
- Cost: Free for most items on LipSips.
- Delivery Time: Orders shipped with standard shipping typically arrive within 3-6 business days after being processed. Processing times can vary, but we aim to dispatch your order within 48 hours of receiving it.
- Exclusions: Certain products or promotional offers may not qualify for free standard shipping. Any exclusions will be clearly mentioned on the product listing or checkout page.
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Expedited Shipping:
- Cost: There is an additional charge for expedited shipping. The cost will be calculated and displayed at checkout based on the item and delivery location.
- Delivery Time: Orders shipped with expedited shipping typically arrive within 1-3 business days after being processed.
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Shipping Carriers: We utilize a variety of carriers for delivery, including but not limited to [e.g., "UPS, FedEx, USPS"]. The choice of carrier is at the discretion of LipSips based on the shipping method selected and the destination.
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Shipping Address: Please ensure that your shipping address is accurate and complete. LipSips is not responsible for any delays or additional costs due to incorrect or incomplete shipping addresses.
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International Shipping: Currently, LipSips only ships to certain countries listed in the checkout process. Please check back for updates regarding international shipping.
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Damaged or Lost Packages: If your order arrives damaged or if your package is lost in transit, please contact our customer service team immediately. We will do our best to resolve the issue promptly.
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Changes or Cancellations: If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed for shipment, changes or cancellations may not be possible.
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Contact Information: For any shipping-related queries, please contact our customer service team at sales.lipsips.com
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Thank you for choosing LipSips. We value your trust and strive to meet your expectations with every shipment.